Hello! I'm Kshitij
I'm a UX Researcher with over 4 years of experience who is passionate about humanizing technology.
Previously, advocated for users @ MathWorks and currently pursuing a graduate degree in Human Centered Design and Engineering @ University of Washington.
An engineer turned UX Researcher, I believe in...
Uncovering core user needs through a research-driven + empathy-driven process
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Employing creative problem solving + design thinking to develop meaningful insights
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Leveraging emerging technology + service design principles to build solutions
Selected Work
LIDAR Viewer App Redesign
Performed Usability Study on an app used by Computer Vision Scientists to uncover pain points and guide the foundation for an entire redesign. Helped reduce the usability bugs by 65%
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LIDAR Mesh Editor App
Learning user needs and defining the end-to-end workflow of an app that can be used to create mesh files from point cloud data. The app was shipped out to five million users of MATLAB
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Buy Online Pickup in Store (BOPIS) Experience: The Home Depot
Evaluating the BOPIS Experience for The Home Depot by performing in-store intercepts and an online usability study.
